FOOi Security

  • Is FOOi Safe To Use?

  • FOOi prides itself on maintaining a top-level security platform with a strong focus on security. FOOi couples automated and human review for each transaction to monitor for fraud. FOOi also has a contact line to talk with a real person for any of your questions or concerns.

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  • Is my money safe in FOOi?

    Your money is very safe with FOOi. All funds deposited into users account in FOOi are put in a trust fund to ensure that users always have access to their money. 

  • What does FOOi do to protect me?

    FOOi utilizes the latest security and encryption technologies to ensure you, and your data, are safe. Additionally, FOOi participates in many assessments and analysis from third parties to ensure maximum security.

  • What can I do to increase my security?

    FOOi recommends that you follow these steps to protect your account:

    • Maintaining a unique passcode and use available biometrics like your fingerprint or face ID to unlock your devices.
    • Ensure you are the only person with access to said device.
    • Never share your passwords.
    • Never download unfamiliar, or untrusted software.
  • What is FINTRAC?

    FOOi is a Registered Money Service Business (MSB) in Canada and abides by all rules and regulations to ensure safe and legal use of the money service platform, in accordance with FINTRAC. FINTRAC is the Financial Transactions and Reports Analysis Centre of Canada and is the governing body responsible for ensuring legal use of currency in Canada.

  • What is PCI DSS Compliance?

    PCI DSS stands for Payment Card Industry Data Security Standards. FOOi is PCI DSS compliant which means that FOOi is able to interact safely with credit card data. What does this mean for you? This means that FOOi has the same security levels other merchant gateways like VISA and Mastercard, ensuring the safety of your personal and credit card data.

  • What is a PIA and TRA?

    FOOi has completed both a PIA and a TRA, to ensure the safety and security of all users. A PIA is a Privacy Impact Assessment, which assesses the security of user’s privacy on the platform. A TRA is a threat risk analysis that shows any potential threats to user security in the system.

  • How does FOOi prevent fraud?

    FOOi utilizes many fraud tools, commonly seen in banks, including two factor authentication, 3D secure, AVS Security, and many others. This makes FOOi incredibly effective at preventing fraud.

  • Other Questions?

    Get in touch with a FOOi team member at